Terms & Conditions – Outboundpackages Travels
Welcome to Outboundpackages Travels. By using our website, making a booking, or interacting with any of our services, you agree to the Terms & Conditions mentioned below. These terms apply to all travel bookings, consultations, and inquiries made through our platform or authorized representatives.
1. General Terms
- These Terms & Conditions govern all services provided by Outboundpackages Travels, including flights, hotels, holiday packages, tours, transportation, visa assistance, and related travel services.
- Outboundpackages Travels acts as an intermediary between travelers and service providers such as hotels, airlines, cruise operators, and tour partners.
- Customers must review these terms carefully before finalizing any booking.
2. Booking Policies
- A booking is considered confirmed only after Outboundpackages Travels receives the required deposit or full payment.
- Travellers must provide accurate information (names, passport details, travel dates, etc.).
- Outboundpackages Travels is not responsible for booking issues caused by incorrect information submitted by the customer.
- Special requests (meals, bedding preferences, accessibility needs) are subject to availability and cannot be guaranteed.
3. Payments
- Payments must be made through the payment methods accepted by Outboundpackages Travels.
- Prices listed on the website include only the services specifically mentioned in the package.
- Additional charges such as extra meals, local taxes, resort fees, city taxes, baggage fees, or surcharges may apply.
- Outboundpackages Travels reserves the right to revise prices due to currency fluctuations, airline fare changes, or external operational reasons.
4. Cancellations, Amendments & Refunds
4.1 Cancellation by the Traveller
- Cancellation charges vary depending on the package and policies of third-party service providers.
- Refunds, if applicable, will be processed as per airline, hotel, or partner policies.
- No refund shall be issued for:
- No-shows
- Unused services
- Early check-outs
- Visa rejections due to incorrect or incomplete documents
4.2 Cancellation by Outboundpackages Travels
- Outboundpackages Travels reserves the right to cancel or reschedule services due to inadequate participation, operational challenges, weather issues, political unrest, or unforeseen events.
- In such cases, customers may receive an alternate option or a refund based on provider policy.
4.3 Amendments
- Date changes, upgrades, or adjustments to bookings may incur extra charges and are subject to availability.
5. Travel Documents & Requirements
- Travellers must ensure they possess a valid passport (minimum 6 months validity from the travel date).
- Customers are responsible for verifying visa requirements, transit rules, and travel advisories for their destination.
- Outboundpackages Travels assists with visa documentation but does not guarantee visa approval, as decisions depend solely on the respective embassy/consulate.
6. Health, Safety & Medical Conditions
- Travellers must be in good health to undertake the journey.
- Any medical condition should be disclosed at the time of booking.
- Outboundpackages Travels is not responsible for health issues, injuries, or medical emergencies that occur during the trip.
- Customers should carry essential medications and prescriptions with them.
7. Insurance
Outboundpackages Travels strongly recommends purchasing comprehensive travel insurance to cover:
- Medical emergencies
- Trip cancellation
- Lost baggage
- Personal accidents
- Travel delays
Claims must be directly submitted to the insurance provider.
8. Responsibilities & Liabilities
- Outboundpackages Travels is not liable for:
- Flight delays, rescheduling, or cancellations
- Loss or theft of personal belongings
- Natural disasters, strikes, or political unrest
- Errors or issues caused by third-party service providers
- While Outboundpackages Travels strives to provide accurate information, hotel descriptions, amenities, or ratings may vary from actual conditions.
9. Accommodation Policies
- Standard check-in and check-out times apply.
- Early check-in, late check-out, or room upgrades depend on hotel availability and may involve extra charges.
- Policies regarding children, extra beds, and meals differ by hotel.
10. Transportation Terms
- Airport transfers, local sightseeing, and vehicle types vary based on the chosen package.
- Travellers must arrive on time for all scheduled transfers and activities.
- Missed transfers due to delays by the traveller are non-refundable.
11. Itinerary Changes
- Itineraries may be adjusted due to weather, traffic, safety concerns, maintenance issues, or operational needs.
- Outboundpackages Travels will provide alternate arrangements when possible.
- Certain activities may be cancelled if unavailable or unsafe.
12. Traveller Conduct
- Travellers must follow local regulations, cultural norms, and safety guidelines.
- Outboundpackages Travels reserves the right to remove any guest from a tour in case of misconduct, intoxication, harassment, or violation of rules.
- Damages caused to property during the trip must be compensated by the traveller.
13. Website Usage Terms
- All content on the Outboundpackages Travels website (text, images, graphics, packages) is copyrighted.
- Copying, distributing, or using the content without written permission is prohibited.
- Outboundpackages Travels does not guarantee uninterrupted or error-free website availability.
14. Complaints & Support
- Any issues during the trip should be immediately reported to the Outboundpackages Travels support team for quick assistance.
- Post-trip complaints will be reviewed, but compensation may vary based on provider guidelines.
15. Privacy Policy
- Outboundpackages Travels collects personal data solely for booking, communication, and service processing.
- Customer information is not shared with unauthorized third parties.
- Our full Privacy Policy explains how data is stored and protected.
16. Governing Law
- All transactions and services provided by Outboundpackages Travels are governed by the laws of the region/state where the company is registered.
- Any dispute will be resolved under the jurisdiction of the local courts.